Privacy Policy

Last Updated: March 13, 2026

Welcome to RealMend. We are committed to protecting your personal data and your right to privacy. This policy outlines how we handle your information when you visit our store.

1. Information We Collect

To provide a seamless shopping experience, we collect the following information:

  • Identity: Full name and account credentials.
  • Contact: Email address, phone number, and shipping/billing addresses.
  • Transaction: Order history and purchase details.
  • Technical: IP address, browser type, and device identifiers.

2. How We Use Your Information

Your data allows us to provide high-quality service, specifically for:

  • Processing and delivering your orders efficiently.
  • Providing real-time order tracking and notifications.
  • Personalizing your shopping experience on RealMend.
  • Preventing fraudulent transactions and ensuring site security.

3. Payment Security

Note on Payments: All financial transactions are processed securely through Razorpay. RealMend does not store your credit/debit card numbers or CVV codes on our servers.

4. Cookie Policy

We use cookies to help the website function. These small files allow us to:

  • Keep items in your shopping cart.
  • Remember your login status.
  • Analyze traffic patterns to improve our UI/UX.

5. Data Sharing

We never sell your data. We only share necessary details with trusted partners required to fulfill your order, such as:

  • Logistics partners for delivery.
  • Secure payment processors (Razorpay).
  • Cloud infrastructure providers for website hosting.

6. Your Rights

You have full control over your data. You may at any time request to access, correct, or delete your personal information by contacting our support team.

7. Contact Us

For any privacy-related concerns or questions, please reach out to us:

Email: support@realmend.com
Web: www.realmend.com